Services for Insurers

Comprehensive investigative solutions

Organized around insurer needs rather than generic investigation categories — each service is built to support claims, SIU, and legal teams from first inquiry through to examination.

01   Surveillance & Activity Checks

Discreet, legally compliant surveillance supporting disability, bodily injury, and questionable claims. Strict adherence to privacy, trespass, and evidence integrity standards on every file.

02   Digital Evidence & OSINT

Forensic-grade collection, hashing, and analysis of digital sources — including social media, devices, and open-source intelligence — prepared for production and court use, with SHA-256 integrity verification and documented chain of custody.

03   Background, Employment & Asset Investigations

Thorough, discreet inquiries supporting claims, underwriting, and litigation strategy.

04   Statements & Interviews

Professionally conducted, recorded statements and interviews with full legal awareness and precision.

05   Complex / Special Investigations

High-value, multi-party, and organised fraud files requiring senior-level investigative leadership.

06   Civil Litigation Support

Evidence development and investigative support for defence counsel in examinations and proceedings.

Civil Litigation Support

Led by a former Toronto Police Service detective.

Mayfair provides specialised investigative support to civil litigators. A former Detective with the Toronto Police Service leads this workstream — bringing formal investigative training, court-tested methodology, and an understanding of how evidence is tested under cross-examination.

Investigators who have worked major criminal files understand how evidence is attacked. That experience is brought directly to civil matters — producing cleaner files, stronger reports, and fewer surprises for counsel.

What Counsel Receives

  • Court-ready investigative reports
  • Witness location & statement work
  • Digital & open-source evidence packages
  • Asset & background intelligence
  • Support through examinations & trial

Not sure which service fits your file?

Tell us what you're working on and we'll recommend the right approach for your claims or SIU objectives.